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FAQ's

» »Accomodations
1. Can you recommend other hotels close by that are less expensive?
We can recommend hotels or methods to find hotels in the area of the headquarters hotel only after that hotel is sold out. To secure rooms at nearby hotels, we suggest trying resources such as hotels.com, priceline.com or expedia.com.
 
» »Dress
1. What is the attire for the reception?
Attire for social events varies based on location. Typically the attire is business.
2. What is the attire?
Business.
 
» »General
1. Are NARUC meetings open to everyone?
Yes. NARUC meetings are open to everyone, unless a "closed session" is indicated on the agenda. Registration fees apply to all attendees.
2. Can I bring my wife/husband/significant other to the reception?
Yes, however name badges and tickets are required to enter the event.
3. Can Press/Media attend the social events?
Yes. Although the registration fee is waived for press, an event fee for some of the social events may apply. Contact Rob Thormeyer (rthormeyer@naruc.org) at the NARUC office for specifics.
4. Do you have a lost and found?
Items found in the meetings are typically returned to the NARUC registration desk. These items are held until the end of the meeting and then they are given to the hotel's Lost and Found.
5. Do you have internet access in the workroom/elsewhere?
No, NARUC does not provide internet access in the workroom or elsewhere. Wi-Fi is accessible in the hotel lobby.
6. How can I leave a message for someone attending the meeting?
Attendees can be reached during business hours by calling the NARUC registration desk. This number is listed on the NARUC information page in the final program which is posted to the NARUC webpage. Messages may be picked up at the NARUC registration desk. If urgent, please specify when calling.
7. I have a guest coming - is there a charge?
No, not to attend social functions. However guests must be badged and have the required ticket. One guest may attend the NARUC Reception at no charge. Tickets can be purchased in advance or at the meeting for additional guests. Guest planning to attend the committee meetings or general sessions must register and pay for the full meeting.
8. Is there a computer/work room open to attendees?
A room with computers and copiers is available for Commissioners and Commission Staff during business hours. If after-hours access is needed, you may discuss access with the NARUC registration desk.
9. When can I cancel my hotel reservation without penalty?
You may cancel your hotel reservation 72 hours before arrival to avoid a cancellation fee of one night's room and tax.
10. Where can I find the proposed resolutions? 
You can find them on our Website, naruc.org or on the Winter Committee Meetings website, click here. Draft resolutions will be posted to the webpage approximately one week before the meeting. Approved resolutions will be posted within a couple days of the meeting conclusion.
11. Why is important to have a badge?
Your badge is essentially your ticket into the meetings and demonstrates that you have paid your registration fees and have registered with NARUC. You will not be able to enter any NARUC-sponsored events or workshops without your badge.
12. Can I tape or record any of the sessions during the NARUC meeting?
Unless you receive prior approval from NARUC, only credentialed members of the press are allowed to tape or video NARUC sessions. This policy gives comfort to our speakers and protects NARUC from potential legal action. If you wish to tape or record any portion of the NARUC meeting, please contact Michelle Malloy (mmalloy@naruc.org) or Rob Thormeyer (rthormeyer@naruc.org) for permission.
 
» »Registration
1. Can I get a copy of my invoice?
Yes. Copies of invoices may be obtained by contacting Judi Ford (jford@naruc.org) at 202-898-2203.
2. Can I go to just the general sessions?
Yes. If you only attend a portion of the meeting, including the general session, you will have to pay a prorated registration fee.
3. Can I make a substitution for my registration?
Yes. Substitutions may be made via email prior to the pre-registration deadline or onsite at the meeting. Contact Lennie Noblezada at Lnoblez@naruc.org
4. Can I register for just one day?
Yes. For more information contact Lennie Noblezada (lnoblezada@naruc.org) at 202-898-2202.
5. How can I check if they have received my registration information?
If you register online, you will receive an email confirmation once the registrations process is complete. Make sure to check your spam filter if you have not received it in a timely manner. A list of attendees is available HERE. If you are not on the list then you are not registered.
6. How do I get a refund?
Requests for refunds may be emailed to Judi Ford at jford@naruc.org prior to the cancellation deadline. Refunds less a processing fee will be granted. Requests after the cancellation deadline must be accompanied by documentation of a medical emergency or flight cancellation by the airline. Cancellations by telephone are not accepted. If you register in advance and do not attend or cancel, you are still responsible for the full registration fee. Contact Judi Ford.
7. I am registered but my name does not appear on the web, why not?
You are not registered. When registering online your name is automatically posted to the list of registrants once the registration process is completed. Contact Lennie Noblezada (lnoblezada@naruc.org) if you have doubts or questions.
8. I have registered but did not get a confirmation, can you send me one?
Yes, please contact Lennie Noblezada (lnoblez@naruc.org).
9. I need a copy of my registration receipt.
Payment receipts are sent once payment is received and validated. To obtain copies of payment receipt, contact Lennie Noblezada (lnoblez@naruc.org) or Judi Ford (jford@naruc.org)
10. I registered on-line, but need to update my registration form...ex: Guest, Title, Ticket selection?
You can send a request in writing to update your registration information to Lennie Noblezada (lnoblez@naruc.org).
11. It is past the registration deadline, can I still register and how would I do that?
Yes. After the pre-registration deadline, you may register onsite at the hotel. Please be sure to bring a business card and photo ID to expedite the process.
12. What time does registration close on-site?
The hours of registration vary and are listed on our web page under the general information tab. Click here for more information
 
» »Speaker
1. Do I need to register as Speaker?
Yes. All participants must have a namebadge to be in the NARUC meetings. Press registration is complimentary. Speakers staying for the entire meeting must pay the registration fee and should use the regular registration form. Speakers who are only participating in the section where they speak MUST register, but the fee may be waived. These speakers will receive a special badge identifying when they are authorized to be in the NARUC meetings.
 
» »Transportation
1. Transportation to and from airport: How much does a typical cab cost to Hotel?  Are there shuttle buses?  Other ways to get around? Which is the closest airport?
Click here for more information
2. What Airport should I fly into?
There are three airports that service the Washington DC area. Click here for more information
 
from the 2012 Meeting: Resolutions :: Presentations :: More Information

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